Customer Service Ideas- Building happy customers 
The little things that will improve customer satisfaction and keep them coming back.
A Layman's Guide to Cherating, Pahang
As I mentioned in my first travel lens A Layman's Guide to Port Dickson , I love the beach. And so does my other half. As a matter of fact, we fell in love at a beach resort in Cherating. We were both working there. We had so many good memories there...
A Layman's Guide to Malaysian Cakes
As I love travelling, I too love sampling different food. As Malaysia is commonly known for its diversity of food due to its multicultural society you will find a variety of food. This is shown in its cakes and desserts. Typical Malaysian cakes are c...
What’s in my Pocket Pc
mobile phone was giving some problems and some of its numbers were missing (what do you expect, it was three years old), I decided to get an O2 Atom. I never regretted making that decision. Now its my walking office. I check my email, surf the net, k...
What is Psoriasis?
A member of my family had this skin disorder called Psoriasis. He experienced physical discomfort in which itching and pain interfered with basic functions, such as self-care, walking, and sleep. Although psoriasis is not contagious, I've heard that ...
My Little Bartending Guide
I fell in love with bartending after watching the movie "Cocktail " starring Tom Cruise. I was so mesmerized by the way the bartender juggle the bottles, how they enjoyed themselves behind the bar. Even Tom Cruise's mentor's quote "The...
Delivering Great Customer Service
It almost goes without saying that good customer service is essential to any business. No matter how wonderful a job you do of attracting customers, how beautiful your place or even how delicious your food is, you won't be profitable for long unless ...
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What's in my PC (Freeware Software)
have always loved gadgets. Even as a kid I love buying gadgets. My favourite TV program at that time was MacGyver. I liked to see him make things out of items he finds around him. Now its Mythbusters on Discovery Channel. Even my laptop is filled wit...
How to Organize a Small Dart Tournament
The hotel where I worked had this large bar and lounge area. Every year we hire a band during the school holidays, Christmas and New Year Seasons. For years the lounge was not doing too well even when we had the band. And the salary of the band was e...
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Vitamin and Mineral Supplements
In today's fast paced world, we sometimes do not eat a proper diet all of the time. Even celebrity Chef's like Jamie Oliver is highlighting this issue. He is presently going round to schools and towns trying to teach people how to cook healthy food. ...
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