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blairsamy
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blairsamy / product analytics (5 items found) 
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by 1 users

Knowledge Consulting Service

Knowledge Consulting Service gives you access to Glassbeam Knowledge Experts who can translate abstract knowledge and bug descriptions into actionable data.

http://www.glassbeam.com/log-file-analysis.php#KCS
first added by blairsamy, last updated 1 months 2 days ago
 
by 1 users

Report Management and Delivery Service

Report Management and Delivery Service gives you Glassbeam Reporting Engineers to manage the creation and timely delivery of valuable reports and dashboards to internal and external customers.

http://www.glassbeam.com/log-file-analysis.php#RMDS
first added by blairsamy, last updated 1 months 9 days ago
 
by 1 users

Business Analytics Service

Business Analytics Service is designed to help you derive maximum benefit from the Clearhive™. This service provides you with a Glassbeam Business Analyst who is an expert in databases and reporting.

http://www.glassbeam.com/log-file-analysis.php#BAS
first added by blairsamy, last updated 1 months 23 days ago
 
by 1 users

Integrating services into our SaaS offering

Our goal of accurately capturing, assimilating and displaying product operational data often results in the need to provide value-added Services to our clients.

http://blog.glassbeam.com/2011/11/integrating-services-
into-our-saas.html
first added by blairsamy, last updated 3 months 19 days ago
 
by 1 users

Product Intelligence on demand: Glassbeam and support teams

We're in the midst of finalizing a case study featuring how one of our customers used Glassbeam to make it's support organization more efficient.

http://blog.glassbeam.com/2012/01/glassbeam-and-support
-teams.html
first added by blairsamy, last updated 4 months 10 days ago